NetView ECO mobile workflows

Web-native is the mobile story

NetView ECO runs in a browser. That is its mobile story: any device with a browser can reach the system, with no install. For a dealer, that means the yard, the service truck, and the showroom can all work in the same system at the same time.

Where mobile matters most

• Yard: check a unit's status and location without walking inside.
• Service truck: techs see and update work orders on site.
• Showroom: reps quote from real unit data at the counter or the lot.
• Owner: check the dashboard from anywhere.

Test on your own devices

Do not test mobile on the vendor's demo laptop. Bring the phone and tablet your team actually uses. Open a work order. Look up a part. Build a quote. If it is painful on your device, it will be painful every day.

What to ask

• Is every screen mobile-friendly, or only some?
• Does anything need a separate app install?
• What happens when the yard has bad signal?
• Can photos attach to units and work orders from a phone?
• Are there features that only work on a desktop?

Worked example

A customer on the lot asks about a used skid steer. The rep pulls the unit up on her phone: hours, price, photos, and inspection notes. She builds the quote standing next to the machine. The customer signs before his truck cools off.

A worked task: the bad-signal test

Suggested demo test: do not test mobile on the vendor's laptop. Take your own phone to the edge of your yard where the signal is weak, and look up a unit. Inputs: your phone, your yard, your signal. Expected output: the screen still works, or you learn exactly what stops working. The exception to ask about: which features are desktop-only. A browser system that is mobile-friendly for lookups but desktop-only for quoting is a different product than the demo showed.

Do this week

Ask your team which three tasks they would do from a phone if they could. Test exactly those three, on exactly their phones.